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Frequently Asked Questions
Find answers to common questions about ProSansaar. Can't find what you're looking for? Contact our support team.
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What is ProSansaar?
ProSansaar is India's leading professional services marketplace connecting businesses with verified Chartered Accountants, Company Secretaries, Advocates, IT Consultants, Cost Accountants, and other professionals. We ensure every professional on our platform is thoroughly vetted and verified.
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Is ProSansaar available across India?
Yes! ProSansaar operates across all major cities in India and many tier-2 and tier-3 cities. Our professionals provide both in-person and remote services, so you can get expert help regardless of your location.
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Is it free to sign up on ProSansaar?
Absolutely! Signing up is completely free for both clients and professionals. Clients can browse professionals and post requirements at no cost. Professionals can create profiles and receive inquiries for free. We only charge a small service fee when a transaction is successfully completed.
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How do I find the right professional for my needs?
You can browse our marketplace by category, use our search filters to narrow down by specialization, location, rating, and price range. Alternatively, you can post a requirement describing your needs and receive proposals from matching professionals within hours.
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How does the requirement posting process work?
Post your requirement with details like the type of service needed, budget, and timeline. Our system notifies matching professionals who can then send you proposals. You review proposals, compare professionals, and choose the best fit. The entire process typically takes under 24 hours.
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What if I'm not satisfied with the service?
Your satisfaction is protected by our escrow payment system. Funds are only released to the professional after you confirm satisfaction. If there's a dispute, our dedicated resolution team mediates to ensure a fair outcome. We also offer a money-back guarantee for qualifying cases.
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How do I become a professional on ProSansaar?
Register on our platform, complete your professional profile with credentials and experience, and submit your documents for verification. Our team reviews your application within 48-72 hours. Once verified, you can create service listings and start receiving client inquiries.
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What commission does ProSansaar charge?
ProSansaar charges a competitive service fee of 10-15% on completed transactions, depending on the service category and volume. There are no listing fees, no monthly charges, and no hidden costs. You only pay when you earn.
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What payment methods are supported?
We support UPI, Net Banking, Credit/Debit Cards (Visa, Mastercard, RuPay), and wallet payments through Razorpay. International clients can pay via PayPal. All transactions are processed securely with 256-bit SSL encryption.
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How does the escrow payment system work?
When you hire a professional, payment goes into our secure escrow. The professional delivers the work. You review and approve. Only then are the funds released. This protects both parties ā clients know they'll get quality work, and professionals know they'll get paid for their effort.
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How are GST and TDS handled?
ProSansaar is fully GST compliant. GST is calculated and displayed transparently on all invoices. TDS is deducted at applicable rates as per Indian tax law. Both professionals and clients receive proper tax documentation for their records. Our system generates GST-compliant invoices automatically.
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How does professional verification work?
Our multi-step verification includes identity verification (Aadhaar/PAN), professional credential validation (ICAI membership for CAs, Bar Council registration for Advocates, etc.), experience verification, and background screening. We also monitor ongoing ratings and reviews.
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How is my personal data protected?
We use 256-bit SSL encryption for all data transfers, comply with Indian data protection laws and GDPR standards. Your personal data is never sold or shared with third parties. We follow industry best practices for data security including encrypted storage and regular audits.
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